Treacle Town Productions Ltd

Privacy Policy

1. Introduction
Treacle Town Productions is committed to protecting your privacy and handling your
personal information in a transparent and secure manner. This Privacy Policy explains how
we collect, use, store, and protect your personal data in line with the UK GDPR and Data
Protection Act 2018.

2. Who We Are
Treacle Town Productions is a creative video production company specialising in corporate
films, branded content, training videos, and storytelling. We act as a Data Controller when
processing personal data for our own purposes, and as a Data Processor when producing
video content on behalf of clients.

3. Personal Data We Collect
We may collect the following categories of personal data:
– Contact details (name, email address, phone number, company).
– Contractual details (billing information, project briefs, agreements).
– Contributor/participant data (signed consent forms, appearance in filmed material).
– Technical data (IP address, website usage via cookies, where applicable).

4. How We Collect Data
We collect personal data directly from you when you:
– Make an enquiry via our website, phone, or email.
– Sign a contract or provide a project brief.
– Appear as a contributor in a film (via consent forms).
– Visit our website and agree to cookies.

5. How We Use Personal Data
We use your data to:
– Communicate with you about projects and services.
– Deliver contracted video production services.
– Manage our business operations (invoicing, administration).
– Comply with legal obligations.
– Share final video outputs with clients and authorised audiences.

6. Legal Basis for Processing
We process personal data under the following lawful bases:
– Consent (e.g. contributor release forms).
– Contract (to fulfil video production agreements).
– Legal obligation (to maintain tax/accounting records).
– Legitimate interests (responding to enquiries, promoting services).

7. Data Sharing
We will never sell your personal data. We may share information with:
– Trusted service providers (e.g. secure cloud storage, editing platforms).
– Clients commissioning a video project (where you are a contributor).
– Regulators or authorities if legally required.

8. International Transfers
Where personal data is stored or transferred outside the UK (e.g. cloud hosting providers),
we ensure adequate safeguards are in place, such as Standard Contractual Clauses or
equivalent protections.

9. Data Retention
We only keep personal data for as long as necessary for the purposes for which it was
collected, or as required by law. Raw footage and consent forms are retained in line with
client agreements and then securely deleted.

10. Your Rights
You have rights under data protection law, including the right to:
– Access your personal data.
– Request correction of inaccurate data.
– Request deletion of your data.
– Restrict or object to processing.
– Request transfer of your data.
– Withdraw consent at any time.
To exercise these rights, contact us at: sales@treacletownproductions.co.uk

11. Data Security
We use technical and organisational measures to protect personal data, including encrypted
storage of footage, password-protected systems, role-based access controls, and staff
training.

12. Cookies and Website
Our website may use cookies to improve user experience and analyse site traffic. Users can
control cookie preferences through their browser settings.

13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please
contact us at:
Treacle Town Productions Ltd
Website: www.treacletownproductions.co.uk
Email: sales@treacletownproductions.co.uk
Phone: 020 4621 9539